Privacy Policy

Updated Date: 01 July 2026 Effective Date: 01 July 2026

This Privacy Policy is formulated to strictly comply with laws and regulations, protect users’ personal information and privacy rights, and specify compliant rules for the collection, use, storage, sharing, deletion and protection of information on the Platform. By registering, logging in or using all services of this Platform, you voluntarily acknowledge that you have read, understood and agreed to all terms of this Policy.

I. Scope of Application

1.This Policy applies to all individual users who register accounts, browse pages, place orders, submit inquiries or participate in activities on the Platform.

2.This Policy covers all service scenarios of the Platform, including but not limited to account registration, product browsing, logistics delivery, customer service consultation, activity participation and message push.

II. Scope of User Information We Collect

We only collect the minimum necessary personal information to provide services, and will never excessively or compulsorily collect non-essential information.

(I) Information Voluntarily Submitted by Users

1.Account Information: mobile phone number, login account, nickname, avatar and login password;

2.Transaction Information: recipient’s name, contact number, delivery address, order information and purchase records;

3.Consultation & Feedback Information: content of online consultations, messages, complaints, suggestions submitted by users, and corresponding contact details.

(II) Information Automatically Obtained by the System

1.Device Information: device model, operating system, unique device identifier, network type and IP address;

2.Activity Logs: page browsing records, click records, search records, access time and operation trails.

(III) Non-Personal Information Usable Without Authorization

The Platform may automatically collect anonymized and de-identified user usage data. Such data cannot be traced to specific individuals and do not qualify as private information, and may be used for Platform operational data analysis and service optimization.

III. Purposes and Rules for Information Usage

All user information we collect shall only be used for the following legal and compliant purposes, and shall not be used for irrelevant scenarios:

1.Account Services: Complete user registration, login, account management and identity verification to secure account safety;

2.Platform Optimization: Analyze user habits, optimize product display, improve Platform functions and upgrade service experience;

3.Compliance Performance: Cooperate with national supervision and judicial investigations, and fulfill Platform obligations stipulated by laws and regulations;

4.Marketing Push: Push new product updates, preferential campaigns and promotional information only with separate consent from users; users may unsubscribe at any time.

IV. Information Storage and Security Protection

(I) Storage Period

1.We retain users’ personal information only for the period necessary to deliver services;

2.Account and transaction information will be properly retained while the user’s account remains active;

3.After a user cancels their account, we shall desensitize, delete or anonymize their personal information within the compliant retention period.

(II) Security Protection Measures

1.Technical Protection: Adopt technical measures including encrypted storage, isolated access permissions, data desensitization and firewall defense to prevent information leakage, tampering and loss;

2.Administrative Protection: Establish internal data management systems, restrict employees’ access to data, and prohibit unauthorized viewing, export or disclosure of user information;

3.Risk Response: In the event of a data security risk, we shall take remedial measures immediately, report to regulatory authorities in a timely manner as required by laws, and notify affected users.

V. Information Sharing, Transfer and Public Disclosure

We shall not sell, rent or resell users’ personal information to third parties without users’ consent.

(I) Compliant Sharing Scenarios

To complete transaction services, we may share the minimum necessary user information with cooperating third-party logistics providers. All cooperating third parties are required to sign confidentiality agreements, strictly abide by privacy protection rules, and must not use user information for purposes outside the scope of cooperation.

(II) Disclosure Scenarios Without User Consent

1.Where disclosure is required by laws, judicial authorities or regulatory authorities in accordance with legal procedures;

2.To safeguard the legitimate rights and interests of users, the public and the Platform, and respond to emergency security incidents;

3.Personal information voluntarily disclosed or made public by users themselves.

(III) Information Transfer

In the event of Platform restructuring such as merger, acquisition or asset transfer, users’ personal information will be transferred to the successor entity together. The successor entity shall still perform all obligations under this Privacy Policy. If the privacy rules are revised, we will make public announcements and notify users in advance.

VI. Users’ Privacy Rights

In accordance with the Personal Information Protection Law of the People's Republic of China, you are entitled to the following legal rights:

1.Right to Know and Right of Access: You may view your account information, order records and personal profiles in the personal center of the Platform at any time;

2.Right to Rectification: If your personal information is incorrect, you may edit it on the Platform by yourself or contact customer service for correction;

3.Right to Erasure: You may submit requests to delete personal information, clear browsing history and unsubscribe from message notifications. You may demand the Platform to erase information that is no longer necessary to retain or beyond the service retention period;

4.Right to Account Cancellation: You may apply to cancel your Platform account at any time. All services will be terminated upon account cancellation, and your personal information will be disposed of in accordance with specified rules.

VII. Protection of Minors’ Information

This Platform targets general adult users and does not proactively collect personal information of minors. If you are under the age of 18, you may only use the Platform services with the accompaniment and consent of your legal guardian. If we identify any minor information collected without guardian authorization, we will delete such data immediately.

VIII. Disclaimer for Third-Party Services

Pages on this Platform may contain third-party hyperlinks, third-party merchant services, third-party payment channels and advertising content. Each third-party platform has its independent privacy policy, and the third party shall be solely responsible for its collection and usage of user information. The Platform shall not bear joint liability for any privacy violations committed by third parties. You shall independently assess and bear relevant risks.

IX. Policy Updates and Announcements

We may revise this Privacy Policy from time to time in response to updates of applicable laws and regulations or adjustments to Platform businesses. Revised versions will be posted on the official website, mini-program and notice board of the Platform and take effect upon publication. Your continued use of Platform services constitutes your acceptance of the updated policy terms.

X. Channels for Inquiries and Complaints

If you have questions, objections or privacy rights protection demands regarding this Privacy Policy, you may contact us via the following channels:
Customer Service Hotline: +60 129781171
Customer Service Email: zhengzp@jlpower-engine.com
Working Hours: 09:00 – 17:00